Orange County Appliance Services
Orange County Appliance has been named as a leader for the Orange County Appliance Repair category for another year in a row by a local satisfied customer. In 2016, Orange County Appliance was chosen and was ultimately listed in the top five list for relevant Appliance Repair company in Orange County. A client of Orange County appliance, Julia T. (not her real name) has been using our services as well as others for many years. She works at an advertising agency that’s fully equipped with many residential appliances that routinely need service and repair. Her company has designated her to call the local appliance repair companies that’s able to offer same-day service in case the fridge stops working or the microwave stops performing. Her responsibly is important and she values a reliable company incase of such random emergencies.
The other month, Julia called our office and explained that their Scotsman ice machine stopped making ice, their Bosch refrigerator stopped cooling, and their Fisher & Paykel stove stopped turning on. She said she actually called two other companies prior to us and no one picked up. It ranged for minutes and not one rep picked up the phone. So she was going down the list and we where there for her call. She called our home office, and our trusted rep picked the phone to politely greet her. Our rep, Victoria (not her real name), courteously answered the phone and asked how she can help. “Thank you for calling Orange County Appliance, my name is Victoria and with whom am I speaking with?” “Hi, my name is Julia and I’m calling about a few appliances that need repair, hopefully by today!” “Of course” said Victoria. “Can you please provide me the make and models of all the appliances that you’re requesting repair for?” “Can you also provide me your full name, address, and a time for repair?”
Customer service and attention to detail is what Orange County Appliance prides itself on. There is no project to big and no repair too small. Our men constantly go the extra mile in assisting every customer that requires quality appliance repair at an affordable price. With us, you’ll be stratified with the amazing customer service we offer to all our customers twenty-four hours a day, seven days a week. We cover all major appliance brands that’s found in the home. Here’s a list of the appliances we repair at your convenience:
- Kitchen Aid
- GE Monogram
- Fisher & Paykel
- Sub Zero
- Speed Queen
- American Range
Our service men are fluent on all appliance repair and we have a specialist on call (that’s always ready, and standing by) to come to your location for the repair. We are able to perform same-day service and repair on all the following machines:
- Refrigerator Repair
- Dishwasher Repair
- Washer Repair
- Dryer Repair
- Stove Repair
- Cooktop Repair
- Oven Repair
- Microwave Repair
Orange County is a beautiful state with so much to offer to it’s residents and businesses. We are located in the heart of beautiful Colorado where real estate booms and businesses thrive. It’s our pleasure every day to cover the greater Colorado area with superior appliance repair and service. We serve the following areas for your convenience with regard to appliance repair:
- Wheat Ridge
- And many more Orange County and surrounding areas
Brad (not his real name), a loyal customer of our called in the other day because his viking refrigerator stopped cooling and his 2nd fridge (a Kenmore in the garage) has not been working for over a month. He stated that his all his products are slowly going bad and he needs repair fast, otherwise thousands of dollars of prime meat and products are going to go bad for his big 50-year-old birthday he’s hosting the next day. He was in a bit of panic but he knew we would come out within the next two hours for the service call. Our amazing customer service rep, whose also our dispatcher happily schedules one of our top appliance repair experts to go to his location for the diagnostic.
Of course, as a reminder, our remarkable dispatcher advised Brad that every service call is waived with the completion of repair. Brad understood and he was enthusiastic to greet the appliance repair professional and show him the fridge. Our expert, Bryan (not his real name), greeted Brad with a friendly smile and the assurance that everything is going to be okay. Brad showed him to the fridge and Bryan went straight to work. He did his usual diagnostic to understand the exact problem that the Viking refrigerator has. He noticed a glitch within the first 10 minutes of analysis and was thrilled that he had the parts in his truck for same-day repair.
He got to work. He rolled up his sleeves and did what he knows how to restart the Viking refrigerator system and got it to start cooling right away. All of Brad’s perishable products are saved due to the fact that he hired Orange County Appliance for the repair. After Bryan repair Brad’s Viking refrigerator, he went down to the garage to evaluate the condition of his Kenmore refrigerator. Within 5 minutes, Bryan found out why the system completely stooped working and advised to replace a part. Luckily, Bryan had the part in his truck for the immediate repair. Brad was so thankful for Bryan’s expertise and commitment in helping local folks like him out in times like this. Both appliances were working as good as new. Bryan also advised Brad to call in every couple of months for a maintenance to ensure the longevity of the appliances, otherwise, it can cost him more money in long run. Brad understood the importance of service calls and keeps our company business card in his wallet right next to his credit card and drivers license.
For immediate and quality appliance repair and service, call Orange County Appliance today. We offer same-day repair in the friendliest manner. Don’t wait, call or email us today!